The Australian National University
document location: http://facilities-old.anu.edu.au/index.php

Contacting Facilities & Services


There are several contact points for the Facilities and Services Division, depending on the services you require. These include:

Maintenance Requests

All requests for building maintenance or repairs should be reported to the Building Custodian or Business Manager in your area. The Building Custodian or Business Manager will raise a Service Request against Facilities Operations in Maximo (the Facilities Maintenance System). Facilities Operations’ Work Schedulers will then create a Work Order from the Service Request. The Building Custodian or Business Manager will be consulted prior to the work commencing and upon completion by Facilities Operations Maintenance staff or period contractors.

In the case of emergencies and the Building Custodian or Business Manager is not available call the FS Help Desk on: 02-6125 4000 or email: FS.Scheduler@anu.edu.au
Location: Innovations Building #124

 

Activities on Campus & Site Problems

For initial enquiries on Facilities and Services activities on campus, particularly site problems including site infrastructure (e.g. street lighting, roads and pathways), grounds matters, native animal problems (e.g. swooping birds, feral animals, etc) and waste issues, call the FS Help Desk on: 02-6125 4000 or email: FS.Scheduler@anu.edu.au 

Security

T: (02) 6125 2249 (staffed 24 hours)
E: security@anu.edu.au
F: (02) 6125 8892
Location: John Yencken Building

 

Lost and Found Property

T: (02) 6125 2251
E: security@anu.edu.au
F: (02) 6125 8892
Location: John Yencken Building

 

Parking & Transport Office

T: (02) 6125 3649
E: parking@anu.edu.au
F: (02) 6125 2001
Location: John Yencken Building
Website: Transport & Parking website

 

Environmental Issues: ANUgreen

For assistance with recycling, waste management and other environmental issues
T: (02) 6125 2158
E: anugreen@anu.edu.au
F: (02) 6125 3823

Location: Innovations Building #124, Level 3.
Website: https://www.anu.edu.au/anugreen/

 

Contacting Facilities & Services

Senior management
  

Finding Facilities and Services

John Yencken Building
John Yencken Building

Street address

Innovations Building 124, Corner Eggleston and Garran Roads
Australian National University Acton Act

Please note: Parking Administration and ANU Security are located in the John Yencken Building #45

One-hour parking is available outside the building and Pay and Display parking is at the end of Sullivans Creek Road.


Mailing address

[Section or staff member]
Facilities and Services
Building 45, John Yencken Building
The Australian National University
Canberra ACT 0200
Australia